Product Strategist - Contractor

Durham, North Carolina, United States Contract

Caktus has grown sharp web and SMS applications for business, higher education, and social good since 2007. Our award-winning, Agile teams focus on developing for impact and scalability. We specialize in custom Django apps, but also offer discovery workshops, best practices consulting, and team augmentation. As a full-service shop, Caktus commits to maintaining each project with managed hosting and ongoing Django upgrades. Past and current clients include Mozilla, UChicago, PBS, Discovery Communications and others in media, travel, education, finance, and health research

We are looking for a Product Strategist Contractor to work with us on a project basis for a wide variety of clients. We would like to develop a relationship with someone who has between 10 to 30 hours per week available. The Product Strategist role requires on-site time in our Durham, NC office to collaborate with our team and clients.

As a Product Strategist at Caktus you will:

  • Consult with the sales team to determine which incoming leads would benefit from UX activities and research, such as discovery workshops, and incorporate your findings into project proposals
  • Assist with reviewing and updating previous Caktus user and stakeholder research to ensure the use of cutting-edge methodologies and processes in our discovery workshops and research projects
  • Conduct quantitative and qualitative audience research in partnership with project and sales teams to identify user and stakeholder needs
  • Facilitate workshops that bring definition to loosely defined projects by establishing a shared understanding of project goals, unifying competing stakeholder goals, identifying a user base, and determining success criteria
  • Direct research for discovery and planning workshops, including administering user project research, interviews, completing a competitive landscape review
  • Create planning and strategy documents for project stakeholders that are clear and easy to understand.
  • Develop workshop activities to guide stakeholders and participants towards shared understanding (e.g., journey mapping, proto-personas, stakeholder mapping, user story mapping, dot voting, etc).
  • Plan and conduct UX research for client projects to inform user-centered product strategy
  • Develop strategies for measuring user experience during product development and beyond launch

Caktus is looking for a Product Strategist who has:

  • Experience creating web-based digital solutions as a business analyst, UX researcher, or strategist¬†
  • Experience working with multiple projects and deadlines
  • A passion for user-centered research and technology
  • A familiarity with product and content strategy

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